Privacy Policy - Highgate Skip Hire

At Highgate Skip Hire, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, email address, phone number, and address.
Usage Data: Information on how you access and use our services.
Cookies and Tracking Technologies: To enhance your browsing experience.

2. How We Use Your Information

Your information is used for the following purposes:

To Provide Services: Processing your skip hire requests and managing your account.
Customer Support: Responding to your inquiries and providing assistance.
Improving Our Services: Analyzing usage trends to enhance our offerings.
Marketing Communications: Sending promotional materials if you have opted in.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following cases:

Trusted Third Parties: Service providers who assist us in operating our website or conducting our business, provided they agree to keep your information confidential.
Legal Requirements: When required by law or to protect our rights.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. This includes encryption, secure servers, and regular security assessments to prevent unauthorized access, disclosure, or modification of your data.

5. Your Rights

You have the right to:

Access: Request access to the personal data we hold about you.
Correction: Request the correction of inaccurate or incomplete data.
Deletion: Request the deletion of your personal data under certain conditions.
Opt-Out: Withdraw your consent from receiving marketing communications.

To exercise these rights, please contact us through the appropriate channels as outlined in our contact policy.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies help us improve your experience by remembering your preferences and repeat visits.

Types of cookies we use include:

Essential Cookies: Necessary for the website to function.
Performance Cookies: Help us understand how visitors interact with our site.
Functional Cookies: Remember your preferences and settings.
Targeting Cookies: Used to deliver personalized advertisements.

You can control the use of cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or the content of these external sites.

8. Children's Privacy

Our services are not directed towards children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information promptly.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy, please do not hesitate to contact us. We are committed to addressing your concerns and protecting your privacy.